Types of Virtual Assistants in the Philippines You Can Hire
Virtual Assistants (VAs) are making waves in businesses worldwide. Filipino VAs are a reliable and easily accessible workforce that has supported many business owners towards success. But did you know you can hire different types of Virtual Assistants in the Philippines to join your team?
The struggle lies in hiring the best type of VAs to deliver your business needs. Remember that each VA has unique skills and specialisations for different responsibilities. But you can still find the right VAs with help from trusted Philippine outsourcing providers like OMB.
Whether you need support in customer support, marketing, finance, design, or even general accounting work, there’s a Virtual Assistant ready to help you with your task backlogs. Here is a list of 12 types of Virtual Assistants in the Philippines that can help fulfil your organisational requirements.
Types of Virtual Assistants in the Philippines
Each type of Virtual Assistant has diverse skills that can specifically cater to various business needs. Let’s look into each VA role to find the one that aligns best with your requirements.
1. General Virtual Assistant
Need some extra help with your administrative tasks to have more time on your business-focus initiatives?
General Virtual Assistants are experts in organising files, managing emails and schedules, answering customer calls, and other typical clerical work. Outsourcing these tasks to a General VA can help you streamline workflows and get internal administrative tasks more effectively.
2. Customer Service Virtual Assistant
If your business needs to provide customer service and support 24/7, hiring a VA might be your best option to answer customer inquiries, resolve complaints, process billing and returns, and update the database.
Customer Service Virtual Assistants are critical in building (and maintaining) a positive relationship with your customers. They provide operational efficiency and cost-effective solutions to businesses in various industries, especially those with business models that require them to provide different means of contact, like emails, chats, or calls.
Customer satisfaction is a company’s bread and butter. It’s crucial to have a dedicated individual or team who specialises in customer relations. If you want to expand your support capabilities, such as 24/7 availability or lead outreach, hiring a dedicated Customer Service VA will help support your business requirements.
3. Graphic Design Virtual Assistant
Graphic design is not everyone’s forte.
Even with all the design platforms and templates available online, it takes skills and experience to create designs that speak your message and attract the right customers.
Graphic Design Virtual Assistants are experts in creating visual content using advanced design and illustration tools and editing software, whether it’s for layouts, prints, social media, or websites. They’re in charge of establishing a business brand that speaks to your target audience and designing social media graphics and marketing materials.
This type of Virtual Assistant in the Philippines is critical in establishing your brand identity and ensuring you reach the right audience with effective designs.
Every font, colour, layout, and concept can affect the outcome of any design – whether it’s a logo, website, poster, or social media post. Leave this responsibility to experienced VAs who know how to create designs that can attract your audience.
4. Digital Marketing Virtual Assistant
Are you looking for a virtual assistant in the Philippines who can help you manage your marketing campaigns?
A Digital Marketing Virtual Assistant can help you strategise, implement, and optimise various marketing campaigns to connect you with customers at the right time. They’re responsible for creating brand engagement and converting website visitors to customers.
The most critical part of their work is attracting the right customer base and creating the right avenue for them to access your product or services through various digital channels. They maximise every digital opportunity to connect with your target audience and gain an edge against your competitors.
5. Social Media Virtual Assistant
Everyone seems to have a social media account. Grandparents, aunts/uncles, parents, siblings, cousins, or even kids have one or a few across multiple social platforms.
If you want to connect with your customers socially, having a Social Media Virtual Assistant to help you grow your online engagement is just what you need.
This type of Virtual Assistant in the Philippines is responsible for creating posts, managing your accounts on multiple social platforms, and engaging with your audience via comments or messages. They can also plan and run social media ads to expand your reach and evaluate campaign performance based on the results.
Building a company’s social media presence is full-time work. If you want to expand your social reach while you focus on running your operations, hiring a social media virtual assistant might be your best option to get the best results with minimal costs.
6. Linkedin Virtual Assistant
LinkedIn is the best platform for B2B and professional B2C marketing. It’s the most suitable platform for professional networking and connecting with colleagues with similar backgrounds or interests.
If you’re building your network and establishing a LinkedIn sales strategy, hiring a LinkedIn Virtual Assistant might help. They can optimise your profile, publish posts, and engage with your network through comments and messages. On top of that, they’re also well versed with the LinkedIn Sales Navigator to help you acquire quality leads and prospects, which will help boost your sales strategy compared to its manual counterparts.
This type of Virtual Assistant is essential in creating growth opportunities through in-depth LinkedIn capabilities, from building opportunities in networking to career advancement. It’s best to have someone who’s an expert in expanding professional social reach so you can focus on what you do best while simultaneously unlocking new sales opportunities through LinkedIn.
7. eCommerce Virtual Assistant
Managing an eCommerce store is no easy task.
Updating listings, managing orders, optimising pages, and processing customer inquiries is a full-time responsibility.
eCommerce Virtual Assistants take these responsibilities off your shoulders so you can focus on growing your shopping website.
Aside from managing your shopping website, these types of Virtual Assistants in the Philippines can manage products, sales, shipments, and sometimes even marketing campaigns on shopping platforms like Amazon and eBay.
Hiring an eCommerce Virtual Assistant can alleviate your worries about keeping your online store operational while you work on business-focused activities.
8. Copywriting Virtual Assistant
Running marketing campaigns is one thing. Creating copy that entices customers is another.
Copywriting Virtual Assistants are your best friends when creating engaging content that conveys your customers’ needs. They’re essential to the success of marketing campaigns.
Why?
This type of Virtual Assistant in the Philippines is about writing captivating content and developing strategies to establish your brand for marketing success.
Copywriting VAs can generate and transform ideas into valuable content that resonates with your target audience to build engagement and loyalty. They also adapt (and sometimes create) the tone and style of your content to make it more impactful and suitable for your target audience.
When hiring a Copywriting Virtual Assistant, the crucial skills you need to keep an eye on (aside from writing) are their editing and proofreading skills and attention to detail. They must be capable of creating easy-to-read content while strengthening your brand presence in a competitive market.
9. Web Developer Virtual Assistant
Managing a website is a full-time responsibility, and business owners already have too much on their plates to worry about it. So it’s best to outsource your website needs to a reliable Web Developer Virtual Assistant who can take over all your website-related tasks.
This type of Virtual Assistant is responsible for developing and maintaining websites, from updating web content, designing and upgrading page designs, fixing errors, setting up codes, and creating unique site functionalities to make the website more engaging to visitors.
When hiring a Web Developer Virtual Assistant, ensure they’re well-versed in various dev technologies and content management systems so you can establish (and maintain) a website according to your standards.
10. SEO Virtual Assistant
Are you looking to increase your organic search traffic?
Search engine optimisation, or SEO, is a full-time commitment that often requires hours and expertise for the campaign to succeed. This is where SEO Virtual Assistants come in.
They will be responsible for boosting your online visibility and organic website traffic. This type of Virtual Assistant will conduct keyword research, develop content strategies that align with search trends and demands, optimise your website for on-page and off-page SEO, and keep up with the latest ranking factors to maintain your website authority and relevance to users.
SEO VAs also improve website user experience, establish relationships with other relevant sites, and analyse performance metrics.
Hiring a VA with this set of skills can help you keep up with your market competition and establish your position in search results to drive sustainable business growth through an improved digital presence with SEO.
11. Admin Virtual Assistant
Do you need help to balance your admin duties with your business-focus initiatives?
Most business owners get this struggle once their operations start growing. One way or another, you’ll need someone to take over some (if not most) of your administrative work for personal and professional affairs to help maintain a work/life balance.
An Admin Virtual Assistant is responsible for customer relationship management, calendar management, travel management, document organisation, bookkeeping, and data entry. Sometimes, their responsibilities can also extend to social media and customer support.
The ultimate goal of an Admin VA is to become an all-around support for business owners, CEOs, or Managing Directors and help them create more opportunities to focus more on essential work.
Did you know that administrative VAs are the most common types of Virtual Assistants hired in the Philippines?
Yep, that is how helpful they are in the life of a business owner.
12. Finance Virtual Assistant
Finance-related tasks are a pain – even for financial experts. It is a time-consuming and demanding responsibility that you can only leave to experienced professionals.
One big thing that many small businesses do is outsource their financial tasks like bookkeeping, invoicing and billing, account management, payroll, reporting, data management, and expense tracking to a Finance Virtual Assistant.
If you’re a finance broker or an accountant barely keeping your head above water with all the tasks you have to do, this type of Virtual assistant will help get you back on track. This way, you can streamline your financial management while growing your operations.
Talk about being proactive and productive!
Find the Best Virtual Assistants in the Philippines with Outsource My Business (OMB)
Virtual Assistants are gaining more popularity worldwide because they’re reliable assets capable of streamlining business operations and alleviating workloads. The benefits of outsourcing to a VA far outweigh its disadvantages, considering everything it can bring to businesses.
But to succeed in this venture, you have to know the kind of help you need so you can hire the right types of Virtual Assistants in the Philippines to support you on your way towards success.
Partner with a reliable outsourcing provider like OMB to access numerous risk-free, guaranteed virtual assistant services. With OMB, we will do all the VA hiring and managing while you focus on your growth. Let us know your requirements and goals, and we will get everything set up from recruitment to onboarding.
If you need help getting the right Filipino Virtual Assistants in your team, contact us here to get started!
