15 Reasons Why You Should Outsource to the Philippines
So, why should you outsource to the Philippines? How does outsourcing to a skilled workforce in the Philippines benefit your business?
The Philippines is one of the top outsourcing destinations for businesses worldwide – particularly in Australia, the USA, the United Kingdom, and New Zealand. The country has become the go-to for outsourcing services for various industries and projects. It’s built a reputation (in the last two decades) for being among international businesses – big and small.
There are various reasons why many outsource to the Philippines. These reasons have given international companies unique advantages they could have missed if they hired locally. Small and medium-sized businesses looking to grow and make the most bang for their buck will benefit the most from outsourcing.
Let’s explore our 15 favourite reasons why you should outsource to the Philippines and how this move can move your business forward to success.
Why Outsource to the Philippines
1. Expertise Across Functions
Many outsource to the Philippines due to its booming call centre industry. However, many companies and freelancers offer more than support services. There’s a spectrum of outsourcing services from Filipino Virtual Assistants (VAs) who specialise in finance, web design, digital marketing, finance, administration, and human resources.
Additionally, these VAs are mostly university graduates, have extensive experience working in their respective fields, and are trained and highly motivated to take on these responsibilities remotely. And if they need to adapt to something new, they are a resourceful bunch and require minimal supervision when taught new procedures.
So, if you’re interested in why you must outsource to the Philippines, know that Filipino VAs are highly skilled and adaptable to challenges.
2. Comprehensive Support
Another reason why you should outsource to the Philippines is when you hire a provider to recruit VAs for you, expect comprehensive support with end-to-end management. This package covers everything, from recruitment and training to human resources and payroll, so you can rest easy knowing you can seamlessly integrate your new outsourced staff into your operations.
With end-to-end support, you can start focusing on your core business functions while your new team handle the essential yet time-consuming tasks that have been eating your day.
Like what you do with your in-house team, outsourcing providers like Outsource My Business (OMB) also implement regular performance evaluations and catchups to ensure the workforce and output still align with your company’s standards and goals and foster continuous improvement and excellence not just within your business but with the VA as well.
3. Tailored Outsourcing Solutions
Expect customised outsourcing solutions tailored to your business needs when you outsource to the Philippines. This approach ensures each aspect of your service aligns well with your operational goals and objectives and can align well with your existing business processes.
Outsourcing should never only be about finishing a task or project. Always aim for a partnership (especially with your VA) that’s beyond requirements and transactions. It should be an investment in your long-term growth, where you can get continuous value and support as you evolve towards success.
4. Improved Productivity
A popular reason why companies outsource to the Philippines is it improves company productivity on all levels. As you offshore your tasks/projects to an outsourced team, you and your team can focus on internal responsibilities that have been paused due to high lists of responsibilities. This way, you can get your time-consuming tasks done alongside growth initiatives.
How good is it to get two things at once, huh?
5. Focus on business
Once you outsource to the Philippines, you can focus on core business functions such as meeting clients and developing growth strategies instead of getting drowned by administrative and data processing tasks.
Being able to focus on your growth initiatives is a luxury that outsourcing agencies like OMB can provide. Let us know what responsibilities you want to hand over to our VAs, and we’ll onboard one that will act as an extension of you so you can shift your focus to the things that truly matter.
6. Efficient Scaling
If the growing workload is overwhelming the team, it might be time to call in third-party help to manage these tasks as they come. A good reason why you should outsource to the Philippines is you can scale your operations effectively without damaging your resources.
Outsourcing to experienced VAs in your industry helps your business expand – and even explore unchartered territory, such as new products and services to widen your market. You can always scale down if needed – so if you need to reevaluate your strategies, you can do so risk-free, depending on your agency.
7. Strong Work Ethic
Filipinos are known for their friendly and welcoming nature, and underneath is a strong work ethic and perseverance. They can adjust to various working cultures and are willing to work overtime (when asked) to complete their tasks.
8. Time Zone Advantage
One of the crucial reasons why companies outsource to the Philippines, aside from the ones mentioned above, is having the capacity to work on different shifts and holidays. Even if you have a different timezone, you can still get a reliable Filipino VA who can do their work, whether it’s during your working or sleeping hours.
Say you want to provide a 24/7 helpdesk support centre to your customers. You can hire 2-3 Virtual Assistants with varying shifts to increase your support capacity and respond to customer inquiries at any time of the day.
9. Diverse Talent Pool
If you’re struggling to find a professional with the particular skill set you’re looking for, outsourcing to the Philippines is always an option to find strong candidates.
There is no shortage of a diverse talent pool in the Philippines. Many highly skilled professionals specialise in various services that might be what you’re looking for in a team member. This diverse talent pool is due to the Westernised Philippine education system, wherein new degrees and programs now get offered to students with varying interests, from STEM and business to healthcare and humanities.
10. Reduced Legal Issues
Minimising legal liabilities is a critical reason why companies outsource to the Philippines.
Once you hire an outsourcing agency like OMB to handle this venture for you, they will take over the legal responsibilities that you would have had if you outsourced yourself. They are responsible for nurturing your offshore staff (well, in a legal sense) and handling their salaries, benefits, government-mandated contributions and taxes, training, etc.
11. Proficiency in English
One of the biggest worries when outsourcing outside your country is communication – specifically language barriers.
English is the second language in the Philippines, aside from Filipino, which is the country’s first language. Interestingly, English is taught in schools at a young age, starting from elementary school until college as a minor subject. English is also the language mostly used in school subjects, office settings, mass media, and many others.
So, you can expect that your Filipino VA will be able to converse with you casually or professionally, whichever you prefer, and you can enjoy communicating effectively with your offshore staff.
12. High Return on Investment
Any small business with limited resources wants to get a big bang for their buck.
A big reason why many outsource to the Philippines is it’s a strategic venture that enables businesses to concentrate on their objectives without the burden or marginal responsibilities. And when they outsource those tasks, they can focus on money-generating initiatives, which will pay for itself in the long run.
With high ROIs, outsourcing to the Philippines allows you to maintain high-quality outputs while you manage your expenses more effectively. Once you leverage cost-effective solutions without compromising quality, you can sustain financial health and allocate savings toward future growth and development.
13. Competitive Labor Costs
When you outsource your projects to another country, it’s more about minimising operational costs while maintaining quality output. Many outsource to the Philippines because of its cost-saving capabilities on labour.
Labour is affordable in the Philippines because of its conversion advantage and the low cost of living. Say you want to hire a Social Media Virtual Assistant. The average salary for a Social Media Specialist in Australia is about AUD 80,000 annually or more if you’re looking for someone more senior. But, if you outsource to a VA from the Philippines with a senior SMM experience, you pay about AUD 15,000 annually, all for the same quality work.
Accessing these competitive labour costs opens up more opportunities for your business to spread out your resources and expand your capabilities.
14. Onboarding and Training
A major reason why you outsource to the Philippines is you want to make your life easier with some offshore help. When you hire an agency like OMB, onboarding and training will be included in your VA package. This part of the service aims to seamlessly integrate your new VA into your existing operations, creating a clear sense of job expectations and adapting quickly to your processes.
As for training, your agency should also ensure that VAs stay up-to-date with the latest industry trends and practices. It’s alright if you want to provide training down the line. However, it’s typically the agency’s responsibility to ensure that your VAs get equipped with the necessary skills to take on tasks and maintain performance standards.
15. Cultural Understanding
With its rich colonial history, the Philippines is a mixture of cultures that have remained throughout its population. They applied those traits and values to the workspace, making it easier for Filipinos to adapt to different foreign work cultures. Their hospitable nature makes it easier for them to socialise and get along with colleagues. They also have remarkable professional outlooks that are uniquely theirs.
Partner with OMB to Successfully Outsource to the Philippines
The Philippines has become one of the top destinations for companies to outsource. There are many reasons why companies outsource the Philippines, and a few worthwhile mentions are its cost-effectiveness, the English proficiency of Filipinos, the diverse workforce, and competitive labour costs. These advantages allow you to maximise your resources and shift your focus to growth initiatives rather than minor and time-consuming tasks.
When the time comes for you to hire offshore staff, the Philippines should be at the top of your outsourcing destination list. With OMB’s risk-free VA outsourcing services, you reap all the benefits of an offshore team without compromising your budget.
Contact us today to know more about how you can facilitate efficient scaling and business growth once you outsource to the Philippines.
